Not if it wasn't in writing, I wouldn't imagine. Some wee office lassie talking pish on the phone can't be legally binding, or else the world would be in real trouble. Typical stuff from the 'Well, I'm afraid.
To be honest, I don't think they should have given refunds at all. Everyone knew the risks of buying a ticket for a game in Inverurie in January so you either take the gamble, or you don't. It would be MFC losing the money if they gave refunds, not Locos, and not even the split pot.
Frazzle