Thats a good point. People are very quick to blame the club when there is every possibility the problem lies with royal mail. Anyway, I really don't see how not getting a reminder letter through can make you decide not to get a season book. We are supporters of the club, and I am sure we are all aware that season tickets are on sale every year. If your not sure, you can phone them or email them. I know the point is that you expected a letter, but it is a courtesy, not a requirement.