Possibly no more than someone willing to give up a lot of spare time. If someone is doing so much for nothing then it's difficult, from the inside, to be too critical. However, I'm pretty sure comments will have been noted, taken on board, and changes made in the future.
Wasn't Mark Benstead being touted as a commentator on MFCTV at one stage? Pretty certain he would have been expecting cash for the gig and that put an end to that idea. Would be good if you could get injured/suspended players etc. to co-commentate on a game. Bring some real insight to the games as well. Highly unlikely to happen mind you.
Club have always failed to utilise their biggest asset (the players) for outside/additional duties imo.