The 'Well Shop Posted December 22, 2008 Report Share Posted December 22, 2008 Tonight (Monday) at midnight is the last chance for any UK orders. They'll be posted out tomorrow and be with you on Wednesday. Large panoramic prints not included. A few new products on the site since the last update: Quote Link to comment Share on other sites More sharing options...
underboyleheating Posted December 22, 2008 Report Share Posted December 22, 2008 The bible bashers will be happy to see the "Football is My Religion Fir Park is My Church" tee-shirt. Can't beat a bit of blasphemy at Christmas! Quote Link to comment Share on other sites More sharing options...
IanMFC Posted December 22, 2008 Report Share Posted December 22, 2008 I'm well wantin' one of they t-shirts! Think I might have to order one up. Quote Link to comment Share on other sites More sharing options...
underboyleheating Posted December 22, 2008 Report Share Posted December 22, 2008 IanMFC said: I'm well wantin' one of they t-shirts! Think I might have to order one up. You better hurry as the Anti-Christ is a well known Motherwell fan and is probably stock piling them as we speak. Quote Link to comment Share on other sites More sharing options...
Wearethemotherwell Posted December 22, 2008 Report Share Posted December 22, 2008 The said: Tonight (Monday) at midnight is the last chance for any UK orders. They'll be posted out tomorrow and be with you on Wednesday. Could you then please tell me why when i phoned up at the weekend to order Nancy photos, that i was told that they wouldn't be delivered in time for Christmas? No point advertising on the website and quoting on here if you're not able to fulfil promises. I then tried to order them over the phone, so i could collect them this week and was told to call back in half an hour, which i did to then be told that my credit card details could not be taken over the phone unless my purchase was being posted, due to security reasons, which seems like absolute bollocks to me. Surely a simple check on a database would confirm that i was a season ticket holder and you could ask me any security questions that you like - or would that be too difficult? Now i'm sorry if i've offended anyone, wasn't going to post anything but then i read this thread and it really pissed me off after the service that I received... Yet again poor customer service from the club. Quote Link to comment Share on other sites More sharing options...
Gaag Posted December 22, 2008 Report Share Posted December 22, 2008 Wearethemotherwell said: Yet again poor customer service from the club. Yet again another un-reasoned criticism of the club. The shop is run by Provan Sports, not John Boyle Quote Link to comment Share on other sites More sharing options...
Sarah Posted December 22, 2008 Report Share Posted December 22, 2008 Wearethemotherwell said: Could you then please tell me why when i phoned up at the weekend to order Nancy photos, that i was told that they wouldn't be delivered in time for Christmas? No point advertising on the website and quoting on here if you're not able to fulfil promises. I then tried to order them over the phone, so i could collect them this week and was told to call back in half an hour, which i did to then be told that my credit card details could not be taken over the phone unless my purchase was being posted, due to security reasons, which seems like absolute bollocks to me. Surely a simple check on a database would confirm that i was a season ticket holder and you could ask me any security questions that you like - or would that be too difficult? Now i'm sorry if i've offended anyone, wasn't going to post anything but then i read this thread and it really pissed me off after the service that I received... Yet again poor customer service from the club. Were the photos definitely in stock yeah? I remember reading that there were hardly any left. Quote Link to comment Share on other sites More sharing options...
The 'Well Shop Posted December 22, 2008 Author Report Share Posted December 22, 2008 Wearethemotherwell said: Could you then please tell me why when i phoned up at the weekend to order Nancy photos, that i was told that they wouldn't be delivered in time for Christmas? No point advertising on the website and quoting on here if you're not able to fulfil promises. If it was a large Nancy picture then that's correct unless it's covered by our courier (which still doesn't guarantee delivery before Christmas). Due to the size they cannot be posted by Royal Mail Special Delivery, which means they wouldn't get to you for Christmas. Quote I then tried to order them over the phone, so i could collect them this week and was told to call back in half an hour, which i did to then be told that my credit card details could not be taken over the phone unless my purchase was being posted, due to security reasons, which seems like absolute bollocks to me. Surely a simple check on a database would confirm that i was a season ticket holder and you could ask me any security questions that you like - or would that be too difficult? No, that's correct. We cannot have card details given over the phone then have the order picked up by somebody else due to risk of fraud (which has been an issue recently). It's company policy. We are completely separate from the club so we cannot access any club database. If you are coming to collect them this week we will happily put one aside for you and you can for pay for it in the shop. Quote Link to comment Share on other sites More sharing options...
Special aka Posted January 1, 2009 Report Share Posted January 1, 2009 and some XXXL T's at long last. ordered a new 'graffiti' style skip hat ..... gave my old one away to some barman in Nancy .... and a tammy to keep my napper warm during them cold Skaville winters. was -8 here on Tuesday Quote Link to comment Share on other sites More sharing options...
buddy Posted January 2, 2009 Report Share Posted January 2, 2009 http://www.motherwelldirect.co.uk/acatalog...A_CLASSICS.html I take it the price for the trackie top is the wrong way round and should be £17.50 rather than £35? Quote Link to comment Share on other sites More sharing options...
Frazzie Posted January 2, 2009 Report Share Posted January 2, 2009 Does anyone know if the shop is open today? Frazzle Quote Link to comment Share on other sites More sharing options...
The 'Well Shop Posted January 2, 2009 Author Report Share Posted January 2, 2009 buddy said: http://www.motherwelldirect.co.uk/acatalog...A_CLASSICS.html I take it the price for the trackie top is the wrong way round and should be £17.50 rather than £35? It is indeed, will be sorted shortly Frazzle said: Does anyone know if the shop is open today? Frazzle Shop is closed today, opens tomorrow from 9.30-1 Quote Link to comment Share on other sites More sharing options...
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